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*Company:

Mountain Park Lodges

Job Title:

Relief Night Auditor
Date Posted:
2018-12-04
Accommodations?:
Yes
City:
  Jasper
Work Permit?:
  Yes
Province:
  AB
Bonuses?:
  No
Industry:
  Tourism
Pay Rate:
  $15-$16/hr
Category:
  Accommodation
Competition Start Date:
  2018-12-04
Job Level:
  Non-management
Competition Close Date:
  2019-01-04
Length:
  Full Time      
       
       
Job Description
This very diverse position requires all the personality traits of a top-notch Front Desk Agent, basic accounting skills and the ability to be a self-starter. The Relief Night Clerk at Mountain Park Lodges is a great communicator, and works alongside other evening and night personnel to assist in the safety and comfort of our guests over the nighttime hours. In addition to working as a night auditor, this employee will also work some front desk shifts during the day.

RESPONSIBILITIES:
Process telephone calls
Process group arrivals and departures
Register arriving guests and assign rooms
Process guests’ departures, calculate charges and receive payment
Take, cancel, and change room reservations
Resolve guest complaints and refer to Supervisor as required
Contact night security and on-call maintenance to report unusual occurrences; provide follow up report to Hotel Manager
Balance cash and complete balance sheets, cash reports and related forms
Provide information on hotel facilities and services, and local points of interest
Arrange services required for guests with special needs
Learn the Emergency Response Manual thoroughly
Perform related Front Desk duties as directed by Supervisor

QUALIFICATIONS:
Minimum grade 12 education or equivalent
Basic knowledge of accounting and computers an asset (will train)
Experience as Front Desk Agent an asset
Ability to accept direction and work with minimal supervision
Customer Service oriented
Able to work evenings and nights
Ability to work within a team concept
Job Type: Full-time

Submit Application to hire@mpljasper.com

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