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Ellison Travel & Tours

Job Title:

Group Tour Planner
Date Posted:
  North Vancouver
Work Permit?:
Pay Rate:
  Salary plus
Competition Start Date:
Job Level:
Competition Close Date:
  Full Time      
About us:
Ellison Travel & Tours is committed to creating unique and memorable experiences and enriching lives through travel. A family-run business, now employing over 80 people in six locations across Canada, we pride ourselves as being an innovative leader in the travel industry, and one of the largest Canadian-owned travel agencies.

Our team brings passion, expertise and commitment to working with our clients, providing them with a wealth of first-hand knowledge and experience from all corners of the globe. Customized tour planning is our specialty. We have flown with the airlines, stayed in the hotels, eaten at the restaurants, and experienced the sites and culture, in order to provide the best client experience possible.

Join Ellison Travel & Tours and become part of a dynamic and growing team with a company that is well-known and respected across Canada and Internationally. Learn more about us by visiting

Position Summary:
As a Group Tour Planner, you are responsible for developing customized cultural, educational and specialized tour programs for groups within Canada, to the USA and internationally.

Core Responsibilities:
-Collaborate with Business Development Team to prepare client proposals, using a customized approach to meet clients needs
-Work with suppliers to plan itinerary details
-Develop itineraries for international group tours and process related documentation including: contracts, costing, invoices, insurance, ticketing and final travel documents
-Act as an ambassador of the company brand, participating at travel trade shows as necessary and effectively representing our business to the industry and potential clients
-Travel to relevant destinations to gain first-hand knowledge and experience
-Maintain accurate and up-to-date client tour records in database
-Build relationships with suppliers and clients while retaining future business
-Opportunity to fill role of tour manager as desired/necessary

Skills Required:
-Team-focused with ability to adapt and support change, solve problems creatively, and adjust approach as necessary
-Exceptional organizational and planning skills with attention to detail and accuracy
-Excellent communication skills (both written and verbal)
-Ability to work well under pressure and meet multiple deadlines in a fast-paced environment
-Ability to build client confidence and ensure commitments to clients are met, demonstrating excellence in customer service
-Effective negotiation skills, with ability to compromise, seek common ground and reach a mutually beneficial solution
-High level of integrity, sense of accountability, and professionalism
Proficiency in MS office and ability to adapt quickly to changing technology

-College diploma or related experience well suited to a travel agent or meeting/event planner
-Travel-related experience or knowledge of the industry an asset
-Flexibility to work hours including evenings and weekends upon request
-A background check is required due to the nature of our business working with Minors
-Accounting experience is an asset

Why Ellison Travel & Tours?
-Supportive and professional family-run team environment
-Local presence to respond to client and employee needs quickly
-A global reach through network of 4400 Carlson Wagonlit offices worldwide
-Salary plus incentive and bonus earnings
-Flexible work schedule
-Potential to work from home
-Exciting travel opportunities
-Travel discounts including IATA card for agent discounts

You must be legally eligible to work in Canada to apply.

Please apply through our careers page at We thank all applicants for their interest, however only those candidates selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable legislation, Ellison Travel & Tours will accommodate individual needs throughout the hiring process. We ask that applicants make their needs known when first contacted by our recruitment team.