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Westin Toronto Airport Hotel

Job Title:

Room Attendant
Date Posted:
Work Permit?:
Pay Rate:
Competition Start Date:
Job Level:
Competition Close Date:
  Part Time      
The Westin Toronto Airport Hotel currently has three (3) Part-Time positions available for a Room Attendant in the Housekeeping Department.

The Room Attendant is responsible to clean and maintain guest rooms in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Job Requirements:
•Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but no limited to:
- Picking up trash
- Changing linen and making the bed
- Cleaning entire bathroom
- Sweeping and dusting guest room
- Cleaning the windows and balcony
•Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
•Receive assigned section, keys, supplies and any priority room requests from the supervisor. Turn in keys and unused supplies at end of shift
•Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
•Report any missing articles, damage or mechanical problems to the supervisor and turn in articles left in room
•Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed.
•Assist in the laundry and special projects as assigned by the supervisor.

Skills and Abilities Required:
•High school diploma or equivalent and/or experience.
•Previous experience preferred.
•Must have the ability to clean rooms during an eight hour working day.
•Self-starting personality with an even disposition.
•Must be comfortable to communicate well with guests as per Westin standards.
•Ability to stand for long periods as well as full mobility of bending and kneeling to clean areas of concern.
•Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
•Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
•Ability to read, write, understand and communicate effectively in English.

Unionized Position: Yes

Work Schedule: Must be able to work various shifts including: evenings, days, weekends and holidays, based on needs.

We would like to thank all applicants for their interest in the position; however only those candidates selected for an interview will be contacted. The Westin Toronto Airport Hotel is an equal opportunity employer.


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