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*Company:

Panorama Mountain Village

Job Title:

Front Desk - Night Audit
Date Posted:
2017-12-01
Accommodations?:
Yes
City:
  Panorama
Work Permit?:
  Yes
Province:
  BC
Bonuses?:
  No
Industry:
  Tourism
Pay Rate:
  13.00/hr.
Category:
  Accommodation
Competition Start Date:
  2017-12-01
Job Level:
  Non-management
Competition Close Date:
  2018-01-01
Length:
  Full Time      
       
       
You are the initial welcome party for all of our lodging guests! Front Desk employees provide one of the first impressions of Panorama for all our guests. People in this capacity must become knowledgeable of Panorama and the surrounding area and be aware of current activities and events. A friendly, efficient and outgoing personality is critical for this position.
This role will also include Night Audit. 2-3 shifts a week will be overnight shifts from 10pm – 8am.

Essential Functions:
•Register guests efficiently and pleasantly
•Maintain accurate guest bills, and be able to explain charges
•Create reservations when Reservations Department is closed
•Assist with guest questions and problems
•Answer hotel switchboard in a professional and friendly manner
•Maintain key security and coordination of dispersed keys
•Promote resort principles and guest service philosophies
•Sell accommodations, services and resort amenities
•Reconcile cash, receipts and $500 float
•Assist with various accounting functions required to close out the current day’s records and prepare for the next day

Please apply online at: www.panoramaresort.com/employment
•Ensure all transactions are posted correctly and balance at the end of the day
•Produce audit reports for the Accounting, Food and Beverage and Retail Departments
•Verify room charges
•Receive nightly close outs
•Oversee journal entries
•Follow all emergency procedures
•Maintain a clean and healthy work environment and lobby area
•Other duties as required


Experience/Requirements:
•Industry knowledge preferred
•Computer skills, SMS preferred
•Basic Accounting knowledge required
•Able to maintain composure when dealing with irate guests/employees
•Ability to speak clearly and hear over the telephone
•Knowledge of resort, area and services
•Knowledge of rates, packages, discounts and policies (cancellations)
•Must be able to lift 50 lbs
•Must be able to stand for long periods of time
•Must be able to work overnight shifts